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BIZKAIKOA EPEF (hereinafter BIZKAIKOA), pursuant to current personal data protection legislation (European Regulation 679/16 and other implementing regulations), along with the existing regulations regarding information society and e-commerce services (Act 34/2002, of 11 July), hereby informs you of the general terms and conditions of use that apply to all the operations performed through the web web: www.bizkaikoa.bizkaia.eus

Legal data

BIZKAIKOA EPEF. Registered address: Maria Diaz de Haro 11, Bilbao (Spain). Holder of Tax Number Q4800720G. Recorded in the Company Register of Bilbao. Phone: 944066083. Email: bizkaikoa.hedapena@bizkaia.eus

Intellectual Property

The rights of intellectual property over the website, as well as its sundry content, are owned by BIZKAIKOA

It is strictly forbidden to make any changes to this website. BIZKAIKOA cannot be held liable for any misuse or unauthorised changes. BIZKAIKOA does not grant any licence or permission for the use of its industrial and/or intellectual property rights or of any other property or right related to the website, its services, or its content.

It is forbidden to partially or fully reproduce the content of this website without citing its origin or without expressly requesting permission to do so. Any unauthorised use of the information contained on this website, as well as any losses or damages affecting the rights of intellectual and industrial property held by BIZKAIKOA shall give rise to the exercise of the corresponding legal actions and, as appropriate, to the liabilities arising from said exercise.

Terms and conditions of use

This website has been created by BIZKAIKOA for information purposes, and it is to be used on a personal and free basis.

  • Unlawful use

    Users of this website and its services undertake to do so in compliance with the laws and uses on browsing and shall refrain from using the website and its services for any unlawful purposes or effects that may compromise the rights and interests of third parties, or which may in any way damage, disable, overload or deteriorate the website and its services or impede their normal use or enjoyment. Anyone in breach of this obligation shall be held liable, both to BIZKAIKOA and to third parties, for whatsoever losses and damages that may be caused by any breach of said obligation.

  • Data integrity

    BIZKAIKOA cannot guarantee error-free access to the website or its content. When citing or posting official publications, any such reproduction is made purely for information purposes, and their publication in the corresponding official journal or source should be considered their valid source for all intents and purposes.

  • Availability of the service

    BIZKAIKOA reserves the right at any time and without prior notification to modify and update the information on its website or its configuration or display.

    BIZKAIKOA does not guarantee the availability and continuity of the website and its services. Whenever reasonably possible, prior notice shall be provided of any interruptions in the availability of the website and its services.

    BIZKAIKOA cannot be held liable for any losses or damages of whatsoever nature caused by the lack of availability or continuity of the website and its services, for any fraudulent use that users may attribute to the website and its services, for any failure of the website and its services, and in particular, albeit not exclusively, for any failures in accessing the different web pages or those through which a service is provided.

Liability for the use of content

The user is aware and voluntarily accepts that the use of the website, its services and its content is made, under all circumstances, under their own and sole responsibility. Both access to the website and any use that may be made of the information contained on it are the sole responsibility of the person doing so. BIZKAIKOA shall not be held liable for whatsoever consequence, loss or damage that may be caused by said access or use of information, or of the use made accordingly to support any personal or business decision or opinion. BIZKAIKOA cannot be held liable for any reason associated with the connection or content involving links to third parties that may appear on the website.

Personal Data Protection

BIZKAIKOA complies with the security policy established in PROVINCIAL DECREE 81/2023, dated 4 July, of the Bizkaia Provincial Council, which approves the Information Security and Personal Data Protection Policy of the Bizkaia provincial public sector.

BIZKAIKOA respects the privacy of users of its website and the confidentiality and security of their personal data, pursuant to applicable legislation in matters of data protection, and in particular the General Data Protection Regulation (GDPR) (EU) 2016/679 and the rules for its development, having adopted accordingly the technical and organisational measures required for avoiding the loss, misuse, alteration, unauthorised access or theft of any personal data provided, considering the state of technology, the nature of the data, and the risks to which they are exposed.

If the access to one or more of the services provided on this website requires the submission of personal data, the processing of these data shall require the consent of the interested party, through their acceptance of this legal notice and privacy policy.

Personal data shall be processed solely for the purpose of providing the service requested, and under no circumstances shall they be disclosed to third parties, unless legally required to do so.

These personal data shall be held for the duration of the relationship linking the user to BIZKAIKOA, and in all cases for the length of time required to comply with the legal obligations derived from said relationship.

The privacy policy in place at BIZKAIKOA nonetheless guarantees users the exercise of their rights, with access to the following: the interested party’s personal data, their correction or deletion, the restriction of their processing, and the rights to data portability and to contest their processing, being entitled to exercise these rights by ordinary mail addressed to BIZKAIKOA, Maria Díaz de Haro 11 1ª, 48013 Bilbao (Spain), or by email: bizkaikoa.hedapena@bizkaia.eus

Any user providing their personal data by accepting this legal notice and privacy policy is giving their consent for them to be used according to the terms and conditions herein.

Applicable legislation and jurisdiction

The use of this website is governed by Spanish and EU legislation. Whatsoever disagreement that may arise in the interpretation of these terms and conditions shall be resolved before the courts in the user’s place of residence.

Policy on cookies

The website at https://bizkaikoa.bizkaia.eus (hereinafter, the "Website") uses tools to track browsing activity on the website and the IP address of the service recipient for the purpose of improving and guaranteeing the provision of services or technical operation of the website, distinguishing you from other users and analysing your browsing habits.

This Cookies Policy seeks to inform you clearly and precisely about the operation and function of the cookies we use.

What are cookies and why do we use them?

A cookie is a file that is downloaded to your computer when accessing certain websites.

Cookies enable a website to, among other things, store and recover information about the browsing habits of a user or their device and, depending on the information contained and the way in which the same is used by the device, may be used to recognise the user.

Current law allows us to store cookies on your device if they are strictly necessary for operation of this website. However, we need permission for all other cookies.

Types of cookies based on the managing entity

Depending on who manages the computer or domain from where the cookies are sent and who processes the data obtained, a distinction can be made between the following types of cookies:

  • Proprietary cookies: these are managed by the Provincial Council of Biscay.
  • Third-party cookies: these are managed by another entity, which processes the data obtained via the cookies. This website uses cookies from Google Analytics: a web analytics service developed by Google that allows website browsing to be measured and analysed. You will see cookies from this service in your browser. More information can be found here: more information about the types of cookies used by Google.
Types of cookies based on their purpose
  • Technical cookies: these allow the user to browse a website, platform or application and to use the various options or services available, such as control data traffic and communication, identify the session, access restricted areas, request registration or participation in an event, use security elements while browsing, store content for video or audio playback, or share content via social media networks.
  • Customisation cookies: these allow the user to access the service with some general characteristics predefined according to a series of criteria on the user’s device, such as the language, type of browser being used to access the service, regional configuration from where the service is accessed, etc.
  • Analysis cookies: these allow the number of users to be counted and the browsing activity to be statistically measured and analysed for the purpose of improving the services made available. They may be proprietary or third-party cookies.
Duration of the cookies
  • Session cookies: these collect and store data while the user is visiting a website.
  • Persistent cookies: the data are stored on the device in an ongoing fashion and may be accessed and processed during a period defined by the cookie manager, which may range from a few minutes to several years.
Which cookies does this website use?
Name Type Purpose Duration Owner
pc_analitica_bizkaikoa Technical Choose your preferences for acceptance/rejection of the block of analytical cookies 1 year Provincial Council of Biscay
pc_tecnica_bizkaikoa Technical Choose your preferences for acceptance of the block of technical cookies 1 year Provincial Council of Biscay
ASPSESSIONID Technical Session identifier Sesión Provincial Council of Biscay
_ga Analytical To distinguish users 2 years Google Analytics
_gat Analytical To limit the percentage of requests 1 minute Google Analytics
_gid Analytical To distinguish users 1 day Google Analytics
How to deactivate or delete cookies?

When first accessing the Website, the user may configure and accept or reject the cookies on this Website. Subsequently, the user may change or withdraw their consent at any time via this Cookies Policy or the settings page.

However, you may exercise your right to freely deactivate them and even delete the cookies on this Website at any time. This is done differently depending on which browser you are using. Here is a quick guide for the most popular browsers.

If you deactivate or delete cookies, certain features of the Website may no longer function correctly.

Changes to the Cookies Policy

The Website reserves the right to change this Cookies Policy under the terms provided for by current legislation. We therefore recommend that you revise this policy each time you access our website to see any changes and read the pertinent information.


© Bizkaikoa, F.E.E.P. · Mª Díaz de Haro kalea, 11 · Email: bizkaikoa@bizkaia.eus ·